Automotive Internet BDC Manager

Conshohocken, PA

Automotive Internet BDC Manager

Looking for limitless growth potential? Family environment with a fun team? A Challenge? You found it!

Conicelli Autoplex is looking for a professional,  energetic, and  hard-working individual that wants to grow with a family owned and operated dealership. This individual will have have unlimited opportunities to advance their career, as well as those around them. 

We have a brand new 4000 square foot Centralized Business Development Center.  Our BDC team is looking for a leader who believes in the potential of our already thriving organization.

Responsibilities

  • Manage and Lead a team of 12 – 15 Sales Assistants in-tandem with supporting management staff
  • Knowledge of digital and traditional sales process
  • Coach, train and develop Sales Assistants
  • Generate sales appointments and obtaining monthly department goals
  • The ability to proficiently deal with customers via telephone, tex,t and email
  • Manage employee schedules and time clock reporting for payroll
  • Measure, monitor, and report all Sales Assistant productivity for bonuses
  • Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
  • Working Daily in the CRM and other software applications
  • Training Floor Sales Staff on CRM and Internet processes
  • Train staff on product knowledge and phone skills

Qualifications

  • 1-2 years internet BDC, sales management, or sales experience
  • Must be able to work two night a week and 2-3 Saturdays a month
  • Outstanding customer service skills
  • Excellent Computer skills including, CRM, Excel, Google Docs, Word
  • Ability to work in call center environment
  • Ability to work independently, self-motivated, and organized
  • Ability to thrive in a team environment and consistently display professional demeanor
  • Top notch phone and communication skills
  • Positive attitude with friendly and energetic personality
  • Ability to coach and motivate staff on a daily basis

Benefits:

  • Medical
  • Dental
  • Vision
  • Prescriptions
  • 401K – With Employer Match
  • Life Insurance and Disability Coverages
  • 24 Hour Accident Plan
  • Advancement opportunities
  • Employee discounts for vehicle purchase and service
  • Comfortable and safe work environment

All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an Equal Opportunity Employer (EOE).